At Pitambra Global Pvt Ltd, we are committed to delivering your orders in a timely and efficient manner while ensuring the quality and safety of our food products.

Order Processing

All orders are processed after successful payment confirmation. Orders are typically processed within 1–3 business days. Orders placed on weekends or public holidays will be processed on the next working day.

Shipping & Delivery

We ship across India through reliable courier and logistics partners. Delivery timelines may vary depending on the destination, but generally, orders are delivered within 3–7 business days from the date of dispatch.

Please note that delivery timelines are estimates and may be affected by factors beyond our control such as weather conditions, transportation delays, or regional restrictions.

Shipping Charges

Shipping charges, if applicable, will be calculated and displayed at checkout based on the delivery location and order value.

Order Tracking

Once your order is dispatched, you will receive a confirmation message/email with tracking details, allowing you to monitor the status of your shipment.

Delivery Issues

Customers are requested to ensure that the shipping address and contact details provided are accurate and complete. Pitambra Global Pvt Ltd will not be responsible for delays or non-delivery due to incorrect or incomplete information.

If the package appears tampered with or damaged at the time of delivery, customers are advised to refuse acceptance and immediately contact our support team with relevant details.

Delays & Liability

While we strive to deliver orders within the estimated timelines, Pitambra Global Pvt Ltd shall not be held liable for delays caused by unforeseen circumstances, including but not limited to logistics disruptions, natural events, or governmental actions.

Contact for Shipping Queries

For any shipping-related queries or concerns, customers may contact our support team with their order details for assistance.